Tg99 Privacy Policy — Your Information Is Safe With Us
This policy details how your personal information is collected, used, and kept secure on the tg99 platform. Please read it carefully.
What Information Is Collected
When you register on the tg99 platform, your name, email address, mobile number, and date of birth are collected. Identity documents or other government-issued credentials may be requested for account verification. Transaction-related information, such as deposit and withdrawal details, is securely collected during payment processing. When you use our platform, your IP address, device type, browser information, and usage patterns are automatically recorded. Messages and complaint details from interactions with customer support are also retained. The primary purpose of collecting all this information is to improve the quality of service we provide and to keep the platform more secure.
How Your Information Is Used
Collected information is primarily used to manage your account, verify your identity, and complete transactions securely. Your data is analyzed to ensure platform security and to prevent fraud or unauthorized use. By analyzing your preferences and usage patterns, we aim to deliver more relevant content and services. Stored information may also be used to meet the requirements of applicable laws and regulatory bodies in Bangladesh. Data is needed to maintain the quality of customer support and to resolve your concerns promptly. tg99 never sells or rents your personal information to third parties.
Data Sharing & Third Parties
Your information may only be shared with third parties under limited circumstances. Necessary data is exchanged with authorized payment gateway providers for payment processing, and they are equally bound by data protection requirements. Information may be disclosed in response to lawful requests from law enforcement agencies or court orders. Limited information may be shared with regulatory authorities for fraud investigation purposes. Our technology partners, who assist in operating the platform, process data solely under contractual terms. Outside of the cases mentioned above, we do not share your information with any third parties.
Cookies & Tracking Technology
The tg99 website and app use cookies to enhance your browsing experience. Cookies remember your login state, save your preferred language, and ensure platform functionality. Analytical cookies help us understand which pages are visited most and where improvements are needed. You may disable cookies through your browser settings if you wish, though some features may become limited as a result. We do not use third-party advertising tracking cookies. Any changes to the cookie policy will be announced on this page in advance.
Data Protection Measures
Tg99 uses industry-standard encryption technology and security protocols to protect your information. Our servers and databases undergo regular security audits, and firewalls remain active to prevent unauthorized access. Only authorized personnel may access your information for specific, justified purposes. Payment information is protected with the highest level of encryption, and full card numbers are never stored. In the event of a security incident, we will notify affected users as quickly as possible. Our commitment to data protection is unwavering, and we actively prepare against every new threat.
Your Rights & Contact
You may request a copy of the information we hold about you at any time. You have the right to request corrections if any of your information is inaccurate. Under certain circumstances you may request the deletion of your data, though complete deletion may not always be possible where legal obligations exist. For any questions or concerns regarding the privacy policy, please contact our support team. Any changes to this policy will be updated on this page before taking effect, and users will be notified where necessary. tg99 always places the utmost importance on your privacy and remains a trustworthy platform you can rely on.
Security Commitments at a Glance
Encrypted Connection
All your data transfers are secured with SSL technology and cannot be read by third parties.
Data Is Never Sold
Your personal information is never sold to advertisers or third parties.
Your Control
You always retain the right to request access to, correction of, or deletion of your data.
Rapid Notification
In the event of a security incident, affected users will be notified as quickly as possible.
Have More Questions?
If you have any questions after reading the privacy policy, find answers on our FAQ page or get started by registering directly with tg99. Our support team is available 24 hours a day, 7 days a week.